• Customer Account Representative

    Santel Communications
    Job Description
    Thrilled with your current employer and career situation?
    STOP READING… (and congratulations.)

    Or NOT 100% happy? Feeling limited in your personal and professional aspirations?

    We’re excited to offer this exciting career opportunity to join our highly acclaimed customer care team. This role comes with great wages, family healthcare coverage, awesome retirement benefits in a flexible work environment.
    See additional info and how to apply at:

    Santel’s Woonsocket based Customer Service Department is a diverse group of individuals who all bring different strengths to the team…and we’re looking to add another member. Be part of a progressive team, whose customers report the highest levels of customer satisfaction.  Join likeminded teammates dedicated to a superior customer experience, assisting new and current customers with their needs, questions or concerns.

    If you enjoy a casual, collaborative work environment, a wide variety of people, tasks, and projects, we’d love to meet with you. Make that call and let’s discuss how this career opportunity can work for YOU.  

    You should enjoy:

    • greeting callers, visitors and team members in a fun, engaging manner, even on Monday mornings.
    • Cheerfully communicating with customers via many different formats, even when it comes in at 4:59pm
    • Teaching customers about all awesome things Santel
    • Your output achieving high levels of accuracy
    • Finding humor and patience in all situations
    • Being involved in projects and seeking out ways to help
    • Thinking on your feet, reacting to customer and vendor inquiries
    Extra points:
    • Customer service experience
    • Seeking opportunities for advancement
    • Participating in a hearty, office pot-luck!

    Showing off:

    • Familiarity with marketing tactics
    • Experienced at managing projects

    Questions? Need additional information?  Contact our Human Resources representative for a confidential visit, via careers@santel.coop or directly at 605-796-8120.

    Contact Information
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