About the Guest Services Manager (Assistant Front End Manager/Assistant Customer Service Manager:
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Assist the Senior Guest Service Manager in supervising the front-end team to accomplish human resource objectives by selecting, training, assigning, scheduling, coaching, counseling and disciplining employees, communicating job expectations and appraising job contributions.
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Ensure that the duties, responsibilities, and authority of each direct report are clearly defined and communicated. Maintain a Say Yes to the Guest attitude and develops employees to do the same.
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Responsible for daily/weekly bookkeeping activities.
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Provides backup services to employees in all areas of responsibility including Guest Services, Cashiering, bagging, and pushing carts.
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Provides backup to the Senior Guest Service Manager in his/her absence.
What we offer to our team:
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Vacation Pay, Holidays and Sunday Premium Pay
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Employee Discount & Company-Sponsored Stock (ESOP) (Employee Stock Ownership Plan)
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Employee Growth & Development Opportunities
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401(k) plans with Company Match
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Voluntary Benefits – Including Vision Insurance
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Full-Time Employees are eligible for: Medical & Dental Insurance
We are looking for someone who:
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is at least 18 years of age;
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is a people person with excellent leadership and relationship building skills;
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is a self-motivated and enthusiastic guest service rock star with excellent communication skills;
