• Senior Guest Services Manager -

    Coborn's Inc.
    Job Description
    We are hiring for an enthusiastic Senior Guest Service Manager who is passionate about providing leadership and direction to the front-end team while maintaining high standards of guest service throughout the front-end operations. Duties include supervising and directing all front-end activities and operations. Responsible for bookkeeping, Guest Services, self-check-outs, regular checkouts, bagging area, parcel pickup, cart room, click and collect, and parking lot areas.

    The ideal candidate for the Senior Guest Services Manager position:

    • is a people person with excellent leadership and relationship building skills;
    • is a self-motivated and enthusiastic guest service “rock star” with excellent communication skills;
    • has experience with or the ability to lead and inspire the front-end team to provide remarkable guest service to all guests;
    • is able to set priorities and provide and facilitate training to and development conversations with employees;
    • has the ability to efficiently and accurately operate multiple POS systems and accurately handle all forms of payment transactions; and
    • has a working knowledge of the Microsoft Office Suite and email systems.

    Must have an Associate’s degree or equivalent from a two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.

    Prefer previous experience with point of sale systems, including troubleshooting; a history of working with scheduling software and experience working with various guest service machine such as Western Union, Money Orders, fax machine, etc.

    Must be able to work every other weekend, rotating holidays, and one evening per week. All other shifts will be based off guest/location needs.

    Here’s a list of some of the many benefits that we offer:

    • Health, Dental, Life and Disability Insurance
    • Vacation Pay
    • Holiday and Sunday Premium Pay
    • Flex Spending Accounts (FSA)
    • Employee Stock Ownership Plan (ESOP)
    • 401(k) plans
    • Voluntary Benefits
    • Tuition Reimbursement
    Contact Information
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