Assistant Manager
Position Summary
The Assistant Manager supports front-of-house and back-of-house operations during the launch phase. This role assists with customer service, cashiering, donation processing, merchandising, opening/closing coverage, and volunteer support while maintaining a safe, professional, and welcoming environment.
Pay & Schedule $20/hour
Part-time Store Hours (Launch Phase): Thursday–Saturday: 9:00 AM–3:00 PM Sunday: 12:00 PM–4:00 PM Plus approximately 1 hour per day for opening/closing duties
Key Responsibilities
Provide friendly, professional customer service and assist with sales
Operate Square POS, process transactions, and assist with end-of-day procedures
Sort, clean, tag, and stock donated items following pricing guidelines
Maintain organized aisles, displays, and overall store presentation
Assist volunteers with assigned tasks and safe workflow practices
Support opening and closing duties as assigned
Safety & Compliance (HFHI-Aligned)
Follow PPE and footwear requirements for all floor and receiving work
Use safe lifting practices and request assistance for heavy or bulky items
Keep aisles and exits clear and report trip hazards immediately
Report incidents and near-misses promptly to the
Manager Assist with donation screening and removal of unsafe items from customer access
Dress Code
Closed-toe, closed-heel shoes required
Sturdy athletic shoes or work shoes
Non-slip soles strongly recommended
Appropriate work shirts
Plain, clean shirts without offensive language or graphics
Long pants or durable jeans
No rips, tears, or excessively baggy clothing
Physical Requirements
Qualifications 1+ year of customer service or retail experience (or comparable work)
Weekend availability required (Friday–Sunday priority coverage)
Reliable, punctual, and able to follow procedures consistently
Ability to safely lift and move items in an active retail environment
Positive teamwork attitude and strong communication skills
Reports To: Store Manager
POS System: Square
Position Summary
The Assistant Manager supports front-of-house and back-of-house operations during the launch phase. This role assists with customer service, cashiering, donation processing, merchandising, opening/closing coverage, and volunteer support while maintaining a safe, professional, and welcoming environment.
Pay & Schedule $20/hour
Part-time Store Hours (Launch Phase): Thursday–Saturday: 9:00 AM–3:00 PM Sunday: 12:00 PM–4:00 PM Plus approximately 1 hour per day for opening/closing duties
Key Responsibilities
Provide friendly, professional customer service and assist with sales
Operate Square POS, process transactions, and assist with end-of-day procedures
Sort, clean, tag, and stock donated items following pricing guidelines
Maintain organized aisles, displays, and overall store presentation
Assist volunteers with assigned tasks and safe workflow practices
Support opening and closing duties as assigned
Safety & Compliance (HFHI-Aligned)
Follow PPE and footwear requirements for all floor and receiving work
Use safe lifting practices and request assistance for heavy or bulky items
Keep aisles and exits clear and report trip hazards immediately
Report incidents and near-misses promptly to the
Manager Assist with donation screening and removal of unsafe items from customer access
Dress Code
Closed-toe, closed-heel shoes required
Sturdy athletic shoes or work shoes
Non-slip soles strongly recommended
Appropriate work shirts
Plain, clean shirts without offensive language or graphics
Long pants or durable jeans
No rips, tears, or excessively baggy clothing
Physical Requirements
Qualifications 1+ year of customer service or retail experience (or comparable work)
Weekend availability required (Friday–Sunday priority coverage)
Reliable, punctual, and able to follow procedures consistently
Ability to safely lift and move items in an active retail environment
Positive teamwork attitude and strong communication skills
Reports To: Store Manager
POS System: Square
