Store Manager
Position Summary
The Store Manager leads day-to-day operations during its launch and early growth phase. This role oversees donation intake, pricing, merchandising, customer experience, Square POS operations, cash controls, safety compliance, and volunteer coordination in a mission-aligned, startup environment.
Pay & Schedule
$22/hour |
Part-time Store Hours (Launch Phase): Thursday–Saturday: 9:00 AM–3:00 PM Sunday: 12:00 PM–4:00 PM Plus approximately 1 hour per day for opening/closing duties
Key Responsibilities
Manage daily store operations including opening/closing and workflow priorities
Oversee donation intake, sorting, testing, pricing, stocking, and inventory turnover
Maintain strong merchandising standards and organized sales floor presentation
Deliver excellent customer service and professionally resolve customer concerns
Supervise volunteers and workforce participants; assign daily tasks and priorities
Operate Square POS, complete daily closeout reporting, and follow cash-handling procedures
Maintain a clean, safe, and welcoming retail and processing environment
Safety & Compliance (HFHI-Aligned)
Ensure first-aid supplies are accessible and incident reports are completed as needed
Train staff and volunteers on PPE requirements (closed-toe shoes, gloves, eye/ear protection when required)
Enforce ladder safety and restrict customer access to employee equipment
Promote safe lifting practices, including team lifts and use of dollies/hand trucks
Maintain clear aisles and exits through daily safety walk-throughs
Screen donations and remove unsafe or prohibited items from the sales floor
Dress Code
Closed-toe, closed-heel shoes required
Sturdy athletic shoes or work shoes
Non-slip soles strongly recommended
Appropriate work shirts
Plain, clean shirts without offensive language or graphics Long pants or durable jeans
No rips, tears, or excessively baggy clothing
Physical Requirements
Ability to safely lift and move items up to 50 pounds with team assistance or equipment as needed Qualifications 2+ years of retail operations or customer-facing management experience
Weekend availability required (Friday–Sunday priority coverage)
Strong communication, organization, and leadership skills
Comfortable using POS systems and basic technology (Square experience preferred)
Reports To: Executive Director
POS System: Square
Position Summary
The Store Manager leads day-to-day operations during its launch and early growth phase. This role oversees donation intake, pricing, merchandising, customer experience, Square POS operations, cash controls, safety compliance, and volunteer coordination in a mission-aligned, startup environment.
Pay & Schedule
$22/hour |
Part-time Store Hours (Launch Phase): Thursday–Saturday: 9:00 AM–3:00 PM Sunday: 12:00 PM–4:00 PM Plus approximately 1 hour per day for opening/closing duties
Key Responsibilities
Manage daily store operations including opening/closing and workflow priorities
Oversee donation intake, sorting, testing, pricing, stocking, and inventory turnover
Maintain strong merchandising standards and organized sales floor presentation
Deliver excellent customer service and professionally resolve customer concerns
Supervise volunteers and workforce participants; assign daily tasks and priorities
Operate Square POS, complete daily closeout reporting, and follow cash-handling procedures
Maintain a clean, safe, and welcoming retail and processing environment
Safety & Compliance (HFHI-Aligned)
Ensure first-aid supplies are accessible and incident reports are completed as needed
Train staff and volunteers on PPE requirements (closed-toe shoes, gloves, eye/ear protection when required)
Enforce ladder safety and restrict customer access to employee equipment
Promote safe lifting practices, including team lifts and use of dollies/hand trucks
Maintain clear aisles and exits through daily safety walk-throughs
Screen donations and remove unsafe or prohibited items from the sales floor
Dress Code
Closed-toe, closed-heel shoes required
Sturdy athletic shoes or work shoes
Non-slip soles strongly recommended
Appropriate work shirts
Plain, clean shirts without offensive language or graphics Long pants or durable jeans
No rips, tears, or excessively baggy clothing
Physical Requirements
Ability to safely lift and move items up to 50 pounds with team assistance or equipment as needed Qualifications 2+ years of retail operations or customer-facing management experience
Weekend availability required (Friday–Sunday priority coverage)
Strong communication, organization, and leadership skills
Comfortable using POS systems and basic technology (Square experience preferred)
Reports To: Executive Director
POS System: Square
